How it works
Upload your documents
To order a sworn translation, upload your documents to our online quote tool. The tool will analyse each document automatically and show you the price and estimated delivery time instantly.
Choose your turnaround and options
You can choose between the standard turnaround, the extended turnaround (with a 10% discount) or the express service (with a 50% surcharge). You can also indicate whether you need a hard copy of the translation in addition to the digital copy.
Make the payment
To place your order, make the payment by credit or debit card directly through the tool. During the payment process you will be asked for your billing details and will need to accept the terms and conditions and the privacy policy.
Once the payment has been completed, you will automatically receive two emails: the payment receipt and an acknowledgement from us confirming that we have received your order correctly.
We will confirm your order
Within a maximum of 24 hours (except weekends and public holidays in Madrid) we will review the documents to make sure everything is in order and send you a confirmation email with a unique, private link to your order tracking page.
Track your order from the tracking page
From your tracking page you can check the status of the translation at any time, download all the related files (original documents, translation, invoice and payment receipt) and communicate directly with our team by leaving a comment, without needing to leave the page or send an email.
Receive your translation
When the translation is ready, we will let you know by email and you will be able to download it directly from your order tracking page. The digital copy is electronically signed and is currently accepted by most authorities.
If you have ordered a hard copy, it will be sent by registered post and the shipment tracking number will also be available on the same page.
If you have any questions, please do not hesitate to contact us. You can also find information in the terms and conditions, in the FAQ and on the prices page.
Thank you very much for your attention.